Our Story

The Story That Shaped Our Bin Management Software

BinManager started nearly 17 years ago with a simple request from a neighbour struggling to manage her skip bin business. Paperwork and spreadsheets made daily operations overwhelming, so she turned to a neighbour with a background in programming for help.

What began as a small solution has grown into one of the most trusted skip bin management systems — not just across Australia, but around the world. Shaped by real-world experience and customer feedback, BinManager remains flexible, powerful, and built to support businesses of all sizes.

As technology has evolved, so have we — continually advancing to meet the needs of a modern, fast-moving industry. Alongside innovation, providing fast, personal customer support remains at the core of everything we do.

Australia's Leading Bin Management Software

Dedicated to simplifying waste management businesses of all sizes with real-world solutions that work. Live-tested with delivery drivers, admin teams, and business owners to ensure it works where it matters most.

Built by the Waste Industry, Trusted for Over a Decade

With over 10 years of hands-on experience, BinManager was built for the realities of the waste industry. Every feature has been live-tested across businesses of all sizes, helping you manage operations smarter, faster, and easier.

Designed to Handle Real-World Bin Management

Our system is made for the real demands of waste management businesses — flexible, practical, and ready for whatever the day throws at you. Manage bins, jobs, customers, and drivers with confidence, whether you’re running a small operation or a large fleet.

Real Support, From People Who Understand Your Industry

When you need help, you’ll get real support from a team that knows the waste industry inside out. Out of hours? Our online knowledge base is always there to help you get the most from your system, and members of the afterhours team can be reached for urgent matters.

30-Day
Free Trial

No Credit Card Needed

Range of Features, More to Unlock

Friendly Onboarding Support

Trusted by Waste Management Businesses Globally

Aja

Queensland

BinManager makes running my skip business hassle free. From booking to scheduling all the boxes are ticked, it does everything I need in one place and makes the process seamless. On the rare occasion that we run into a problem or need help figuring something out, the team at BinManager are always happy to help and solve the problem in no time. I can’t recommend this software enough.

Marley

New South Wales

I couldn’t be happier with this company. Their service is consistently amazing—every time I call, someone answers straight away, and any issues I’ve had have been sorted out immediately. It’s rare to find a team that’s this responsive and genuinely helpful. I highly recommend them to anyone looking for reliable, top-quality service!

Shaun

New South Wales

We have used Bin Manager and Tip Manager for numerous businesses for the last 4 years and I have found them excellent, very efficient. The software is simple to use and the team are always happy to help or add things when needed to help our businesses run smoothly.

Aja

Queensland

BinManager makes running my skip business hassle free. From booking to scheduling all the boxes are ticked, it does everything I need in one place and makes the process seamless. On the rare occasion that we run into a problem or need help figuring something out, the team at BinManager are always happy to help and solve the problem in no time. I can’t recommend this software enough.

Marley

New South Wales

I couldn’t be happier with this company. Their service is consistently amazing—every time I call, someone answers straight away, and any issues I’ve had have been sorted out immediately. It’s rare to find a team that’s this responsive and genuinely helpful. I highly recommend them to anyone looking for reliable, top-quality service!

Shaun

New South Wales

We have used Bin Manager and Tip Manager for numerous businesses for the last 4 years and I have found them excellent, very efficient. The software is simple to use and are always happy to help or add things when needed to help our businesses run smoothly.

Emily

New South Wales

We’ve used BinManager for over 10 years and the experience has been exceptional. Shari and her team are professional, knowledgeable, and always accommodating. Whatever the challenge, they’re quick to provide answers and solutions. Their commitment to customer support has made working with BinManager a pleasure. We couldn’t ask for a better team and look forward to continued success together.”

Rebecca

Western Australia

We have been working with BinManager for almost 2 years now. The original set up was easily navigated by Shari and her team. Since then, all support questions have been answered by their super-efficient team in a timely and professional manner. We would highly recommend them.

Jo

New South Wales

To any skip companies considering a booking platform—we’ve used BinManager for nearly 10 years. It’s user-friendly but packed with powerful features: job reporting, order confirmations, invoices, SMS reminders, weights, delivery/collection photos. Everything’s in one program. The support team is friendly, patient, and helpful. We’re grateful for the reliable service and highly recommend BinManager.

Debbie

Western Australia

When we bought our business, bookings were taken using a paper diary carried by the driver, wasting time with each call. After switching to BinManager, we grew from one truck to two full-time and a third on call. Drivers now focus on driving while the office handles customer interactions. The software is easy to use, and the support from BinManager’s knowledgeable team is prompt, friendly, and outstanding.

Frequently Asked Questions

Got Questions? We’ve Got Answers.

Yes! We can customise BinManager to handle all bin types – marrel, hook, wheelie, roll on/roll off, even temp fence hire. For specific front/rear lift bins, CommercialWasteManager is your one-stop shop.

You definitely can. Via the Bins Onsite tab, which shows you all bins out at any time – contact us for more information!

Yes you can! We integrate with multiple invoicing platforms, including Xero, MYOB, Quickbooks and more.

2-minutes! Once we’ve configured and customised your choices, putting the program on your computer is a quick and easy job.

Yes, we are a Software-as-a-Service (SaaS) model – for more information, please contact our Sales team via calling the office line.

No contracts, at all, EVER!

We don’t believe in keeping someone handcuffed if they’re unhappy. Our focus is on fulfilling your needs and exceeding your expectations, so you want to stay.

Absolutely! Many features in the system revolve around customised fields and entries, with many personal, branding, invoicing and reporting settings.

Your drivers have the ability to use fully-fledged apps on their tablets/phones, which feed information instantly and directly back to the office team for less error. Alternatively, they can utilise detailed runsheets if they prefer.

Contact us! We have a support email that takes tickets 24/7, and an office line that also caters for URGENT afterhours support alongside the normal office hours (9am – 5pm AWST, Monday to Friday). We’re happy to help!

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